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Member Satisfaction

87%

+2% · NPS vs. prior quarter

F&B Cost %

34.2%

+1.4% · Benchmark: 32–36%

Labor Cost %

48.1%

-0.8% · Benchmark: 46–52%

Dues Collection Rate

98.4%

+0.2% · Current billing cycle

This Week's Insight

Cash Flow

Watch for Seasonal Cash Dips in Q1

Most private clubs see a 15–25% dip in operating cash flow January through March as dues are invoiced but F&B revenue is low. A healthy working capital cushion of at least 60 days of operating expenses is your first line of defense.