The Club Operations Journal

Insights for the modern club operator.

Practical, plain-language guidance on club financial health, operations, and benchmarking — written for General Managers who don't have time for jargon.

Benchmarking2026-06-10Matthew Spiers

Interpreting Club Financial Quartiles: What the 75th Percentile Really Means

A practical guide for private club GMs on reading quartile benchmarks — especially the 75th percentile — for dues-to-operating-cost ratio, F&B subsidy, and capital reserve metrics.

#benchmarking#quartiles#KPIs#GM tools

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Governance2026-06-01Matthew Spiers

Your Board Is Watching the Wrong Financial Statement

Finance committees burn boardroom time on the income statement while the balance sheet — the thing that actually predicts a club's future — gets ninety seconds and a nod. Here's why that needs to change.

#balance sheet#governance#capital planning#benchmarking

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Finance2026-05-24Matthew Spiers

The Number on Your Compensation Line Is Telling You Something — Are You Listening?

Compensation is the single largest controllable expense most clubs carry, and for two years it has refused to behave. The clubs winning the labor fight aren't cutting — they're benchmarking.

#compensation#labor#benchmarking#board reporting

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Finance2026-05-10Matthew Spiers

Five Financial Metrics Every Club GM Should Track Monthly

If you read only one financial report a month, make sure it covers these five numbers. They're the difference between reactive management and proactive leadership.

#KPIs#finance#benchmarking

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Platform2026-05-01Matthew Spiers

Welcome to Club Operations

An introduction to ClubOperations.org — the operational financial intelligence platform built specifically for private club General Managers.

#intro#platform#GM tools

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